Privacy

Last updated: March 2026

1. Data We Collect

We collect minimal data to provide the Service:

• Guest sessions — a unique identifier and display name stored in your browser
• Messages — questions and answers submitted through the platform
• Usage analytics — anonymous page views and interaction events via Google Analytics
• Technical data — IP address, browser type (for rate limiting and security only)

2. How We Use Data

• To match questions with responders
• To provide AI-generated fallback answers when no human is available
• To improve the Service through anonymous analytics
• To enforce terms and prevent abuse

3. Data Storage

Your data is stored on our servers. Messages may be retained for moderation purposes. Guest session data is stored in your browser's local storage.

4. Cookies & Local Storage

We use:

• JWT token — for session authentication (HTTP-only cookie)
• Local storage — for preferences (display name, sound settings)
• Google Analytics cookies — for anonymous usage tracking

5. Third Parties

We may share anonymous data with:

• Google Analytics — for usage analytics
• Google reCAPTCHA — for bot protection
• AI providers — question text (without personal data) for generating answers

6. Your Rights

You can clear your local data at any time by clearing your browser storage. Since accounts are anonymous guest sessions, there is no personal account to delete.

7. Children

The Service is not intended for users under 13. We do not knowingly collect data from children.

8. Changes

We may update this policy at any time. Continued use after changes constitutes acceptance.

9. Contact

Questions about privacy? Reach us through the platform.